A homeowner in Waterville, Ohio, contacted Frogtown Roofing after experiencing storm-related roof damage. He initially struggled to find a contractor who truly understood the insurance claim process—someone who could correctly assess storm damage, communicate with the insurance company, and advocate for full replacement rather than a partial repair. After meeting Travis from Frogtown Roofing, he felt confident he had finally found a knowledgeable partner. Our reputation for detailed inspections, transparent communication, strong 5-star reviews, and our BBB Torch Award for Ethics gave him peace of mind that his home and insurance claim were in capable hands.
This project began as an insurance claim, but the homeowner faced challenges getting proper coverage. Initial assessments failed to document the full extent of the storm damage. During Frogtown Roofing’s evaluation, we identified:
He needed a contractor who could accurately document damage, communicate with the adjuster, and ensure the claim reflected the true condition of the roof.
Our comprehensive 24Point Roofing & Attic Inspection provided a full picture of the storm impact. We documented:
The detailed inspection report—including photos, notes, and code references—became the foundation for a successful insurance approval.
This insurance claim required close coordination with the adjuster. Frogtown Roofing handled all communication, submitted documentation, and provided code citations explaining why a full replacement—not a repair—was required. We installed:
The entire project was completed in just one day, restoring the home quickly and efficiently.
The Results:
I had weather damage to my roof and difficulty finding a contractor who was knowledgeable on the process, then I met Travis at Frogtown. He handled all of the communication with my insurance company and cited Ohio code for why my roof needed to be replaced, rather than repaired.
The roof replacement took only 1 day. Jen at Frogtown communicated the process very well, and I knew what to expect. The roof looks great! I am happy with the process.
Lastly, there was $60 worth of damage to a tarp of mine in the process of the repair. I sent a photo of it to Jen, and she credited my invoice. It was very easy and hassle-free. Easy company to work with, knowledgeable in interacting with insurance, communicates well, and didn’t hassle me when I asked to be reimbursed for minor damage.
Projects By Frogtown
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